FAQ

Do you commission pieces?

I take on a limited number of custom pieces through the year. Please reach out at info@ektapatodia.com if you’d like to discuss a custom piece you have in mind. 

 

Can you create custom sizes for your prints?

Yes, absolutely. Please email us with your custom size request and we will gladly provide you with an estimate.

 

Shipping Policy

The Creative Hut currently ships to Singapore, Hong Kong, and The US. All orders are shipped out within 1-7 days, and most items are shipped out in 48 hours.

 

Local Delivery

We provide free delivery on orders over $70. You will receive an email notification with a tracking number once your order has been shipped out.

 

International Delivery 

International Delivery charges are automatically calculated when you check out. Orders should arrive within approximately 15 days of placing an order. You will receive an email notification with a tracking number once your order has been shipped out.

 

Return Policy

If for any reason you are not satisfied with your online purchase, you are welcome to return it to us with original packaging within 10 days of reciept, and please send us the tracking number once you ship it out. Also send us an email with info@ektapatodia.com letting us know why you are not satisfied with your purchase. We love feedback! Also, Your original order shipping costs are non-refundable. Only the Items will be refunded. You are also required to pay for your return shipping costs.